Poly Reviews

I bought a Poly headset from Poly hoping it would be a solid upgrade, but it felt kind of cheap quickly. After just a few weeks, the plastic started creaking, then the hinge got loose and one side wouldn’t sit right anymore. A couple people I work with have cheaper headsets that seem to be holding up way better, so that made it even more frustrating. For what I paid, I really expected it to last longer. I don’t think I’d buy from Poly again...

I was really hoping this would work better, but the mic has been a letdown. Every time I’m on a call, people keep telling me I sound far away or hard to hear. It’s frustrating because everything else might be fine, but if the mic barely works for calls, that’s a big problem for me.

I regret buying this without checking reviews first. The battery dies way too fast, sometimes barely making it through a call. It’s really annoying and not what I expected.

I started using the Poly app a few weeks ago, and it’s been frustrating pretty much since the first day. Sometimes it takes forever to connect, other times my settings don’t stick, and last week it randomly acted like my headset wasn’t even there. I’ve already had to reinstall it more than once just to get basic things working again.
After dealing with it for a while now, it just feels like the app isn’t where it needs to be, especially for a product that relies on it so much. I’ve installed updates along the way, but they haven’t really fixed the main issues. At this point, using the app feels more annoying than helpful.

I couldn’t get this headset to connect properly with my laptop no matter what I tried. What made it more frustrating is that it wasn’t clear who was actually responsible for helping with the issue — the headset brand, my laptop support, or the seller. Everyone seems to point somewhere else. it ended up feeling like a waste of money for my setup.

I just don’t think it’s worth the money. It felt way too expensive for what you’re actually getting.

I reached out to support and ended up waiting for days, but never got any actual help. It felt like they were going to respond with something useful, but... compared to other companies I’ve dealt with, it just wasn’t,

I really wanted to like this headset, but the audio keeps getting muffled and people keep telling me I sound like I’m far away. I messed with the settings a bunch and it still didn’t help. Disappointing for the price

I’m usually patient with setting up new devices, and I don’t think I was doing anything unreasonable, but this took forever to connect. The instructions were confusing and didn’t really match what I was seeing, so I ended up wasting a lot of time trying to figure it out

I really wanted to like this headset, and at first I thought maybe it was just a random glitch. But after using it for work calls, it’s been hard not to feel frustrated because the connection just isn’t dependable.

It keeps cutting out in the middle of conversations, sometimes only for a few seconds, but other times it won’t come back unless I restart things or mess with the setup. I tried updating it, re-pairing it, switching USB ports, and nothing really changed.

For the price, I expected it to be something I wouldn’t have to think about once it was set up. Instead, I’m sitting there worried it’ll drop during an important call, which is stressful when I rely on it every day for work.

I just wanted a pair I could wear without thinking about it, but these made that feel way harder than it should be. The ear pads started hurting after about 20 minutes, and the whole fit feels way too tight. Not very comfortable at all.

I ordered from poly.com, and the delivery took way longer than expected. Because the tracking updates weren’t clear, I had no idea what was going on with my package. It ended up arriving late, and when I contacted support, their answers were vague, so that just made it more frustrating. Overall, not a great experience.